Frequently Asked Questions

We're based in Maitama, Abuja, and currently deliver across Abuja, with select delivery zones in other major cities. Enter your address at enrollment and we'll confirm coverage.

Refrigerate immediately on arrival. Meals are best consumed within 24–48 hours. Reheat by microwaving or steaming gently — do not overheat, as this can affect taste and texture.

Let us know during enrollment. Every plan — especially our Custom Plan — can be adjusted around allergies, intolerances, and medical dietary needs.

Yes. Pausing is easy — just reach out via WhatsApp, phone, or email at least 48 hours before your next delivery.

We accept bank transfer, payment on delivery, and (where enabled) card payment via Paystack. Your enrollment confirmation will include full payment instructions.

We recommend enrolling at least 48 hours before your desired start date so our team can prepare your personalized recommendation.